Definition : Skills-Based Routing
Category : Business » Services
Country/Region : Worldwide Worldwide
Popularity :

What does SBR mean?

Skills-Based Routing (SBR), is a call-assignment strategy used in call centers to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent.

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We have found 7 more results for SBR
Worldwide SBR Styrene-Butadiene Rubber
Academic & Science
Worldwide SBR Sequencing Batch Reactors
Energy & Recycling
Worldwide SBR Spectral Band Replication
Compression & Encoding
Australia SBR Stone Brothers Racing
Sports & Games
Racing Sports
Worldwide SBR Space-Based Radar
Academic & Science
Astronomy & Space Science
Australia SBR Saibai Island Airport
Transport & Travel
Airport Codes
United States SBR Short Barreled Rifle
Weapons & Forces

Frequently Asked Questions (FAQ)

What is the full form of SBR in Call Centers?

The full form of SBR is Skills-Based Routing

What is the full form of SBR in Business?

Skills-Based Routing

What are the full forms of SBR in Worldwide?

Styrene-Butadiene Rubber | Sequencing Batch Reactors | Spectral Band Replication | Space-Based Radar | Skills-Based Routing


Find translations of Skills-Based Routing