CRM

Definition : Customer Relationship Management
Category : Business » Business Management
Country/Region : Worldwide Worldwide
Popularity :
Type :
Initialism

What does CRM mean?

Customer Relationship Management (CRM) is a combination of technologies and strategies for managing an organisations interactions with its customers and potential customers. CRM helps organisations to build customer relationships and streamline processes, so that it can improve customer support, increase sales, and improve profitability.

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